Once you’ve contacted your insurance company and opened a claim, the Carrossier de l’Outaouais will entrust your vehicle to the care of one of its expert technicians, who will dismantle the damaged parts. During the dismantling process, a list of parts that need to be replaced will be prepared to supplement the list made previously by the insurance appraiser. Repairs of any damage to the frame of the vehicle will be performed first. Next, the body repairs will be done. The dents will be removed, and every damaged piece will be painted and polished with meticulous attention to detail. Door handles, trim and other body accessories will be reattached to the vehicle, which will then be entrusted to the care of a certified mechanic, who will perform any necessary mechanical repairs.

Finally, the vehicle will be thoroughly washed. The owner will be kept informed at all times as to the status of the work on the vehicle.